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Integrated Solutions from Panasonic Meet McDonald’s Customers’ Demands


Today, the food service market is ultra-competitive and efficiency, inventory control, customer service and cost containment is more critical than ever. Customers come first, and they expect quality food and friendly, accurate service. As customer demands are changing, technology is a key factor to enable business efficiencies and deliver superior customer service.

In the below video Travis Heriaud, Owner/Operator of a McDonald’s franchise, discusses how he works with Panasonic to provide integrated technology across operations to meet evolving customer expectations. At his 18 locations, Heriaud has equipped his stores with Panasonic professional displays, POS workstations, handheld computers, security camera systems and drive-thru headsets. With an integrated system, the technology works together to increase sales, reduce losses and raise service levels.

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