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Document Management & Imaging

The Order Tracking System: Improving B2B Customer Experiences

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For B2B wholesale distributors and manufacturers, selecting an order tracking system is a crucial component of improving customer satisfaction related to order fulfillment. How important is an order tracking system to customer satisfaction? A recent survey by Forrester Research indicates that 78% of B2B buyers rate the ability to track and trace orders as being […]

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How a Cardiology Center Standardized their Smart Electronic Health System

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Six years ago, as part of the American Recovery and Reinvestment Act, President Obama earmarked tens of billions of dollars for IT professionals to aid healthcare providers in the implementation of Electronic Medical Record (EMR) systems. These systems are used by hospitals, medical offices, insurance companies and other healthcare institutions to help streamline and keep […]

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Everything is Heading to the Cloud: A Q&A with Panasonic’s Joseph Odore and Reseller Partner COLAMCO

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We recently sat down with Panasonic’s Joseph Odore, Product Manager for Document Management and Imaging Solutions and Sean Salins, Director of Sales for COLAMCO to discuss recent trends they’re seeing in the industry. What are the compliance issues SMBs are most challenged with today and why? JO: Small businesses today—whether large or small—often face issues […]

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Neat Company Collaboration Featured in Document Imaging Report

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Document Imaging Report’s Ralph Gammon recently sat down with Neat’s VP of Marketing Jenn Choi and Panasonic’s Senior Business Development Manager Peter Bedell to discuss the companies’ new hardware and software bundle. The first-time offer is targeted towards small to medium businesses and provides Neat’s well-known expense management capabilities with our industry-leading scanners. Gammon details […]

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Enhanced Device Security Helps Businesses Protect Against Data Breaches

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In today’s data-driven information age, the potential for data breaches leaves companies and individuals vulnerable. More than ever, it is critical to protect corporate and personal data from potential data breaches and security risks and document management equipment, such as scanners and copiers, are no exception. While these systems may not seem vulnerable, they contain […]

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