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Field Services

Field services industry technology news and insights from Panasonic. Learn about the latest field services trends.

Security on the move: protecting your mobile workforce

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Organizations with mobile workforces face serious challenges when it comes to their overall cybersecurity posture. As more users leverage laptops, tablets, smartphones and other portable devices, security risks begin to increase in three areas which can be simply categorized as: What users bring in to the environment What users take out of the environment An […]

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Uninterrupted Operations Through Responsive Maintenance

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The reliability of Panasonic’s rugged mobility devices enables real-time data and preemptive troubleshooting in the field. This article describes how manufacturers can use sensors, data, and analytics for predictive maintenance. When large-scale manufacturers take a reactive approach to maintenance—only servicing equipment after a breakdown—it leads to increased operational costs and raised cost of lost opportunity. […]

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Guide to Understanding ROI Calculations for Field Service Management Software

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Panasonic Toughbook mobility solutions better equip field service teams to increase customer service and operational efficiencies. This article will help field service organizations identify the applications and ROI considerations they should weigh when embarking on a digital transformation. Today’s field service organizations are faced with the challenge of transforming decades old business processes (such as call-taking, […]

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Infographic: What’s the Real Cost of Broken Mobile Tech?

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As businesses and agencies increasingly rely on computers, tablets and handheld devices to equip their mobile workers, the costs incurred when those devices break grow higher and higher. From the direct cost of repairs and replacements to the lost productivity that comes with downtime, it’s no surprise that many industries are turning to rugged mobile […]

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