This time last year, QSR operators were already starting to see the value in digital menu boards due to a lift in sales following installation. Dunkin Donuts, KFC, and Canadian food chain Tim Hortons, all began ditching “old school” plastic-lit menu boards and adopted digital menu boards – which brought a 3-5 percent increase in […]
With the EMV mandate approaching on October 1 requiring retailers to implement EMV-compliant POS terminals or be held responsible for any fraud losses after that date, retailers need a roadmap to prevent financial liability. EMV encryption provides a number of benefits, most notably, protecting cardholder information with each transaction from the moment the card is […]
In a recent webcast presentation moderated by QSR magazine, Workforce Insight, a workforce management strategy and implementation consultancy, estimated that a 50-restaurant chain will spend an average of $250,000 on managers making unnecessary schedule edits a year due to poor planning and non-interactive scheduling tools. In addition, they estimated that automated scheduling solutions via mobile […]
As data breaches become more common among retailers and financial institutions, new security measures are proving to be an essential factor in protecting consumer data.
Proper security and monitoring tools have become increasingly important since the quick service restaurant (QSR) industry reported a 7% sales drop due to theft, and franchises sometimes don’t have to look very far when determining the source of the problem. According to the National Restaurant Association, internal theft accounts for 75% of inventory shortage, while […]