In a recent webcast presentation moderated by QSR magazine, Workforce Insight, a workforce management strategy and implementation consultancy, estimated that a 50-restaurant chain will spend an average of $250,000 on managers making unnecessary schedule edits a year due to poor planning and non-interactive scheduling tools. In addition, they estimated that automated scheduling solutions via mobile […]
As data breaches become more common among retailers and financial institutions, new security measures are proving to be an essential factor in protecting consumer data.
Proper security and monitoring tools have become increasingly important since the quick service restaurant (QSR) industry reported a 7% sales drop due to theft, and franchises sometimes don’t have to look very far when determining the source of the problem. According to the National Restaurant Association, internal theft accounts for 75% of inventory shortage, while […]
Individuals aren’t the only ones who have to keep up with technology in the digital age. Businesses that want to succeed must also embrace a digital strategy to keep consumer approval up and increasing costs down. With over two thirds of all fast food business occurring at the drive thru, an investment there could drastically […]
Restaurants are also starting to equip servers with tablets to take orders. Several brands have piloted tablets for this purpose and are seeing improvements in customer response times. With tablets, staff are not required to write the order and then enter it on another register, which creates opportunity for mistakes. In addition, when the customer […]