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Mobile Computing

Tough Jobs in the Public Sector Need Tough Devices


Whether it’s law enforcement, fire and rescue, emergency medical services, public works, or social services, public sector organizations have one thing in common: helping and protecting the public. Public sector employees must be able to be productive and communicate effectively, securely and quickly, from any location, at any time, in all types of situations. And […]

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Field Support Is Evolving to Help CIOs Amp Customer Experience


When customers feel that their problems are addressed quickly and competently, customer loyalty improves. This isn’t rocket science. But, unfortunately, CIOs have been struggling to keep up with the exploding demand created by the ongoing digital evolution. In the United States, the average household internet speed has increased by 44% in the past year. With […]

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Executive Perspective: Panasonic’s Field Engineering Team Demonstrates Unmatched Support for Customers


At the heart of the Panasonic promise is our dedication to putting our customers’ needs above all. For Panasonic Toughbook Professional Services, this means being there when extenuating circumstances arise, because even the toughest devices need a little support. With years of experience and expertise in all things mobility, Panasonic field engineers support customers from […]

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The Future of Mobility: Are We Asking the Right questions?


In the 2000 documentary No Maps for These Territories, science fiction author William Gibson remarks, “I think we live in an incomprehensible present.” An expert quoted in The New York Times insists that “we’ve reached a new level where nobody knows what’s going to happen.” I disagree. The present is understandable and it is possible to make foresight-rich preparations […]

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