It’s no secret that enterprises have gone mobile. From retail to field service, more and more industries are utilizing mobile technology to strategically grow business, service clients better and efficiently allocate their workforces’ time. Often these decisions are coming from the C-level instead of the IT department. Mobile vendors are finding they need to get buy in from CEOs and CFOs who have very different motivations than their end users in the field.
While the CEO is looking at mobile implementation as a way to expand the business model, the CFO is tasked with determining if investing in new technology will reduce costs or produce revenue. There are three areas that should be addressed to solidify CEO and CFO buy in: Return on Investment (ROI), Total Cost of Ownership (TCO) and management expectations.