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field services

Executive Perspective: Panasonic’s Field Engineering Team Demonstrates Unmatched Support for Customers


At the heart of the Panasonic promise is our dedication to putting our customers’ needs above all. For Panasonic Toughbook Professional Services, this means being there when extenuating circumstances arise, because even the toughest devices need a little support. With years of experience and expertise in all things mobility, Panasonic field engineers support customers from […]

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3 Questions to Ask when Buying Mobile Tech for Enterprise


What defines a rugged device? Recently, IndustryWeek asked their readers that very question. Polling readers, an IndustryWeek quiz gauged their knowledge of industry standards for ruggedness and safety, two critical factors mobile workers in manufacturing or industrial plants must consider when operating in extreme, and often dangerous, work conditions. Capturing the results of the IndustryWeek […]

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To Provide a Cost Efficient Technology Tool For Livestock Feed Operations, Micro Technologies Turns to Toughbook.


When it comes to making sure that livestock is kept fed and healthy, professionals in the beef and dairy industry turn to Micro Technologies. And when Micro Technologies needed technology partner for their new computerized feed management system, they turned to Panasonic. The high tech “Read-N-Feed” system helps ensure that cattle are fed the right […]

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Uninterrupted Operations Through Responsive Maintenance


The reliability of Panasonic’s rugged mobility devices enables real-time data and preemptive troubleshooting in the field. This article describes how manufacturers can use sensors, data, and analytics for predictive maintenance. When large-scale manufacturers take a reactive approach to maintenance—only servicing equipment after a breakdown—it leads to increased operational costs and raised cost of lost opportunity. […]

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