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field services

Uninterrupted Operations Through Responsive Maintenance

kadmy

The reliability of Panasonic’s rugged mobility devices enables real-time data and preemptive troubleshooting in the field. This article describes how manufacturers can use sensors, data, and analytics for predictive maintenance. When large-scale manufacturers take a reactive approach to maintenance—only servicing equipment after a breakdown—it leads to increased operational costs and raised cost of lost opportunity. […]

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Guide to Understanding ROI Calculations for Field Service Management Software

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Panasonic Toughbook mobility solutions better equip field service teams to increase customer service and operational efficiencies. This article will help field service organizations identify the applications and ROI considerations they should weigh when embarking on a digital transformation. Today’s field service organizations are faced with the challenge of transforming decades old business processes (such as call-taking, […]

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Rugged Mobile Devices Provide New Gateways to Augmented Reality for Utilities

Erik De Castro/Reuters

The utility industry is facing challenges it hasn’t seen before as alternative providers come to market and bring new technologies that help them address old problems. Augmented reality promises to help reduce costs of maintenance, make operations safer and increase first-call resolution rates. As more systems and equipment are developedable to support these concepts and operations, the promise […]

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Get Equipped to Manage the New Wave of Energy Generating Consumers

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Electrical generation is no longer entirely the domain of large centralized energy companies. Two segments of electricity consumers are becoming significant contributors because of the availability of renewable energy systems like solar and wind generation. Energy production frequently exceeds their consumption needs and the excess power is being fed back into the electric grid. This […]

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Prepare Your Field Workforce for the IoT Era in 2017

Jirsak

The Internet of Things (IoT) is no longer a vague futuristic vision. IoT devices already populate a wide variety of products, tools and machinery. And whether you consider Gartner’s estimate of 25 billion things or Cisco’s estimate of 50 billion, the year 2020 will see intelligent devices connecting all kinds of products and connecting to service technicians […]

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