There is no doubt that the economic situation has affected vehicle use and consumers’ DIY behavior. According to Mark Seng, global aftermarket practice leader at R.L. Polk, the changing mix of vehicles on the road and increased competition from OEM dealerships are two of the top trends impacting the aftermarket over the next few years. …
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As auto manufacturers increase the technological complexity of their vehicles, auto mechanics will have to become more tech savvy to keep up with the changing industry landscape. Repair shops are heavily reliant on skilled labor for diagnosis and repair processes. Employees within the industry are required to have a thorough understanding of advanced technology as cars are now built with complex electronic systems and computers.
Navistar Inc., manufacturer of International® brand trucks and other transportation solutions, manages an extensive dealer program designed to ensure quality repair and efficiencies in the dealers’ service bays.