All-Med Services, based in Miami Lakes, Florida, is a distributor of medical equipment to home health patients in Florida and Puerto Rico. The company, which delivers and installs everything from IVs to oxygen commodes, was using approximately 15,000 pieces of paper per day to process client orders. Juan Mendez, Director of IT and Telecommunications, knew …
Tag Archives: Toughbook U1
Case Study: Tulsa PD Deploys Toughbook U1 with Sprint 3G Connectivity
As the second-largest municipal law enforcement agency in Oklahoma, with around 750 sworn officers, the Tulsa Police Department protects nearly 400,000 citizens. Daily challenges associated with patrolling such a large population made the department realize that its in-car laptops were not maximizing the officers’ efficiency while on duty.
Chilean Miners Rescued with Help of Toughbook® Mobile Computers and Zephyr Technology’s BioHarness™ BT
On October 13, 2010, 33 Chilean miners were rescued after being trapped approximately 2,000 feet underground for 69 days, marking the end of the longest-ever mining rescue operation. Securing their successful rescue was not done through the brute force of mining equipment alone. Zephyr Technology’s BioHarness™ BT and Panasonic Toughbook® U1 and CF-29 computers played …
Labatt Food Service’s Toughbook U1 Deployment Improves Customer and Driver Satisfaction
Labatt Food Service can trace its roots to the early 20th century. The company is widely recognized in the food service distribution industry as an innovative, customer-focused and high-energy leader. To maintain this reputation, Labatt has continually innovated to bring improved service to its customers. In 2008, the company realized that two issues needed to …
Elemic Deploys Toughbook U1s to Field Engineers
Elemic Co. Ltd., a Tokyo-based company, provides maintenance for commercial electric water heaters. As a service organization, it is important that Elemic responds efficiently to customer requests. Previously, customer requests were sent to headquarters and faxed to service engineers. However, this process was prone to human error, and fax delays were common. Service engineers would …
